SERVICES:

FRIENDS GROUP Strategy:

Friends Group Marine Services Egypt provide many of the services required by vessel owners when the vessels call to/off the Suez Canal area and allover Egyptian Ports, and these may be summarized as followed:

The supply of marine technical stores like Deck, Engine, Cabin, Electrical, Safety, Medicines and Stationery.

The supply of provision and bond stores.

Specialized service of ship spare parts.

Clearance of ship spares parts of all types are routinely cleared for our customers by our dedicated department staff. Due to the extensive size of the warehousing from which we operate, we are able to hold stores for incoming vessels for longer periods of time to suit uncertain vessel movements. Economical onward delivery of spares to vessels is enhanced by our ability to deliver smaller consignments along with regular stores delivery, thereby avoiding duplication of transport charges.

Friends Group Marine Services Egypt now has a special team which assists the technical superintendents during their stay for any requirements in the Egypt.

All services provided by Friends Group are available on a 24 hour, 365 day basis. In addition, emergency contact numbers of relevant senior staff are provided to our customers.

Full Agency Services – Friends Group Marine Services Egypt are able to provide full agency services to our clients. Most clients who avail of this service find that they are able to make considerable savings by entrusting all vessel requirements to one party, thereby substantially reducing transportation costs. Services include looking after all vessel staff requirements, visas etc.

MARINE SERVICES:

• Custom Clearance & Delivery Ship Spares in Transit.

During vessels call to Egyptian ports and Suez Canal, Friends Group Marine Services can assist for spares delivery including all the customs clearance and the experienced handling.

Friends Group custom clearance team performing as one of the leading and most professional clearance teams in Egypt, which leads to timely clearing without any delays.

Friends Group transportation fleet uses the newest handling tools to make sure that the spares are always delivered in good condition without any damage might be caused to the shipment value.

 

For the easy reference, please take a note of the following from FRIENDS GROUP:

 

– Parcels should be arriving Cairo airport at latest 48 hours prior to vessel’s arrival.

– Shipment contains chemicals will be delayed for 2 weeks or more for inspection.

– Wooden boxes/pallets are fumigated before shipment (and marked with the related country’s fumigation stamp).

– Spare parts arriving Egyptian Airports which are not stored in Fumigated wooden Boxes/pallets and without the fumigation stamp on the wooden box/pallet may be delay and increase for expenses .

– AWB must show ‘Ship’s spares in transit’

– All parcels must be marked with AWB no.

– All Original documents must accompany the cargo and detailed packing list should be included in the shipment.

Is to give high standard quality services with better solution to satisfy the most need for our clients which build trust and long term bond

Our office is manned with a 24-hour answering service to guarantee prompt attention

Our office work 24/7 with highly professional customer services

We are online 24 hours 7 days a week to help, replay and solve

 

FRIENDS GROUP Quality

is obtained quality assurance certificate

iso 9001/2008 .

I.S.S.A MEMBER'S

I.M.P.A MEMBER'S

SHIPSERV (TRADENET ID # 201075)

FRIENDS GROUP Offers :

A complete range of agency activities to protect your interests as owners or charterers agent, representing your company in all major ports at all Egyptian ports.

The company head office is located at Port said and supervise all branches at:

 

* Port Said Branch:

- Port Said East

- Port Said West

- Damietta

- El-Arish

* Suez Branch:

- Adabiya

- Abu Zenima

- Kussair

- Ras Shukier

- AinSukhna

- Gesum Terminal

- Nweiba

- Ras Sudr

- Safaga

- Hamrawein

- Ras Budran

- Sharm El-Shiekh

- Aqaba

- Hurgada

- Ras Gharib

- Zeit bay

* Alexandria Branch:

- Abu Kir

- El-Dekhila

- Mersa El-Hamra

- Marsa Matrouh

- Sidi Kerir

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